Monday, 7 April 2008

Hebrew spam

Every day my server is getting pounded with HTML spam emails containing Hebrew characters. I'd love to have a simple set of rules to reject during SMTP session with a 55x code any email containing such character sets that I can't read anyway. I'd also like subjects of detected spams (which I don't train otherwise) to be utilised to reject during SMTP session with the 55x code. Both of these are better than accepting and sorting in a "Spam" folder, as the sending machine needs to know that its email isn't getting through. And if there are any false positives, they will never know unless we reject the SMTP session!

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Wednesday, 1 June 2005

Auto-responder anti-spam solutions

Opinion piece on the current state of spam and solutions to the actual causes.
In recent years we have seen the rise of Sendio, SpamArrest and Vanquish as "solutions" to the problem of spam. However, these auto-responder mechanisms only address the symptom of spam, and don't tackle the root causes permanently. They do not prevent/detect the insertion of messages into the world email system; all their "solutions" do is treat the "recipient of spam" symptom by adding an extra level of burden onto the senders. For every email received they send out another email to the apparent sender asking them to opt-into some agreement where by their personal details are listed on a "green list" of non-spammer individuals.

In practice the user lists their email address in public without a warning. Each contactee who responds to their emails on a mailing-list or website is then expected to pass a turning test of increasingly complex proportions and submit their personal details for transfer outside of the Data Protection administration areas of the EU etc. Often every user on the mailing-list will get an auto-responder spam from the user, just like the annoying "Out of office" emails we don't appreciate as well.

There are four workable ways to treat the cause of spam, rather than treat each instance of every symptom of the mess that results:

  • Prevent insertion by unauthorised hosts: A world wide Interweb body needs to maintain a green-list of ISPs mail servers which have signed up to an anti-spam code of conduct, putting up bond money to cover compensation if they do not follow the code.
  • Detect insertion by legitimate hosts: Automatic detection and notification to ISPs if hosts are detected transmitting spam.
  • Suspend hosts immediately as they are detected and remove from authorised list if the ISP does not resolve problems within a reasonable time-frame.
  • Provide a mechanism for users to feedback emails which are spam back into the filtering system.

By implementing these measures:
  1. Spam would be limited from entering the system.
  2. ISPs which did not honour the code of conduct would go out of business if they did not tackle the problems and provide reasonable service to their users.
  3. Users would have a way they could feedback spam reports into the system.
Users should also have functionality on their ISPs mail server to set conditions where incoming email should reject with code 550, and a message like: "Rejected by spam filtering" -- no bounce emails should be generated!

This is all obvious to me, why have ISPs not taken these steps already? Maybe its just the cost savings of sticking with filtering?

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Sunday, 19 December 2004

Royal Direct Mail commits to spamming UK households

I just came across the "Royal Direct Mail" Spamming Guide. It is disappointing what a once great national enterprise can turn into to. (Royal Mail is the national post operator within the UK). Now it appears Royal Mail are focusing on milking their position, using their post-men/post-women to spam each household rather than innovate in the marketplace. What a decline from the dizzy heights of pioneering the Penny Black postage stamp in 1840!

I am unaware if there is any way to not automatically be included the the Royal Direct Mail schemes. If anyone knows please let me know and I will post here.

If you are in the UK, you can ironically register that you do not wish to by default be "opted-into" marketing schemes without your permission; still better than nothing I suppose. The online registration often does not work, so you should email TPS, or phone them: 0845 070 0707. If you do not get confirmation letter, they have probably slipped up and not added you.

Really no one should be by default "opted-into", but I expect with time the legislation will be corrected. Shame it's not happened yet.

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